HawkEye: Use Telangana Police App to report violations

HawkEye is an app by Telangana police to empower common man to become Citizen Police for better governance. This citizen friendly mobile app lets you be in touch with Police always!

You can also report violations using WhatsApp – click here to read about it.

HawkEye Features

The app has several features in addition to women’s safety while on travel and SOS button for accessing help in Emergencies. It encourages and facilitates the Citizen Police to report:

  • Traffic violations
  • Happening Crimes, Criminal information
  • Crime against woman
  • Violations by Police
  • Suggestions for Improved policing
  • Report Good Work done by Police
  • Register details of Servant/Worker/Tenant with Police
  • Enrolment for Community Policing
  • Access to all Contact Numbers of Telangana State Police at one place.
  • Status Report on Information furnished.

Download and Sign Up

The HawkEye app is available for android as well as iOS users.

Download for Android.

Download for iPhone.

Here are a few screenshots from an android device showing the sign up process. It should be very similar on the iPhones too.

Existing users can directly sign in. These screenshots are taking while signing up for a new account. There are options to sign in with Facebook or TAPP as well.

Hawk Eye Login Screen

The app needs basic details like the name, email address, phone number and a password to sign up.

Hawk Eye Signing Up
Hawk Eye Signing Up

A few prompts for permissions to use phone or camera will pop up. To upload photos, record video or make calls, you should “allow” the actions.

Hawk Eye Permissions
Hawk Eye Permissions

You then choose the commissionerate. In addition to the expected Hyderabad/ Cyberabad, there are few others listed.

Hawk Eye Commissionerate selection
Hawk Eye Commissionerate selection

Reporting Violations using HawkEye

This is the HawkEye home screen once the sign up and login activities are complete. You can see 11 options available on this screen. The first option to “report a violation” is used in the screenshots that follow to peek into the menu items.

Hawk Eye Home Screen
Hawk Eye Home Screen

You can see the photo, video and gallery provisions on the top. In my experience, the app crashed when I tried the photo or video options (to take pictures or video from within the app). However, the third option to upload images from the gallery worked fine. You can upload up to 5 images per report as proof of violation.

There are multiple categories listed in the first menu. Choose the appropriate one to reach the right team. We chose the “Traffic Violations” here to take a look at the sub-menu.

Hawk Eye Report a Violation
Hawk Eye Report a Violation

These are all the options availabe for you to choose and report. The list is long and therefore is displayed in two screenshots.

Hawk Eye Traffic Violation Types 1
Hawk Eye Traffic Violation Types 1
Hawk Eye Traffic Violation Types 2
Hawk Eye Traffic Violation Types 2

You now have the easiest and convenient means to play your role as Citizen Police to ensure safety, security and good governance for our society. After all, it’s everyone’s responsibility!

Have you reported any violations through the app? How was your experience?

How to report traffic violations through WhatsApp

Think twice before violating traffic rules when the police are not around. A fellow citizen might click a picture of you jumping a signal or riding without a helmet and send it to the traffic police. Afterall, if there is an option to use WhatsApp to report violations, we all know people would love to use it to the fullest!

Of late, Hyderabad traffic police have been getting information about traffic violations ‘with evidence’ from the public on social media.

You can report traffic violations to Hyderabad & Cyberabad Police through WhatsApp. Launched in 2015, many citizens actively use it to complain, report, suggest and update by sending information. It can be messages, images, and videos relating to Crime, Women Harassment, Eve teasing, Traffic, Law & Order, etc.

How to Report

As reported in the news by The Hindu here, Hyderabad Citizens can report the violation by posting the photographs of law-breakers on their official Facebook page and Twitter handle ‘HYDTP’.  You can also send it on WhatsApp to the traffic police on 9010203626. WhatsApp Cyberabad number 9490617444 is listed here.

“While uploading the photographs of the violators, they must mention the type of violation, location, date and time, so that we can forward the same to official concerned for issuing e-challans with evidence,” Additional Commissioner of Police (Traffic) said, adding that registration number of the vehicle must be visible in the photographs.

How to Check Your Violations and Pay Fines Online

Do you know you can check online to see if there are any challans agains your vehicles? You can also pay the fines and clear those online. Detailed instructions are provided here.

 

2017 complaints summary

There are videos making rounds about earning points and converting those into cash deposits, but am not sure if that’s true in Hyderabad. The Award-winning initiative in Goa rewards the contributors with a two-wheeler and has received much appreciation and accolades.

 

Have you reported any violations so far? How was your experience?

How to change address on Aadhaar card online in 5 steps

It’s great to have self-service options for tasks like these! Here is how you can update your address details in Aadhaar.

Step 1: Portal

Go to Aadhaar Self Service Update Portal. You can also go to https://www.uidai.gov.in/ and click Address Update Request (Online) in the Aadhaar Update section.

Home Page
Home Page

Read the instructions and click Proceed.

Aadhaar Self Service Update Portal
Aadhaar Self Service Update Portal

Step 2: Login

You will need the Aadhaar number and mobile linked with it for the OTP to login. There is also a CAPTCHA text verification to verify it’s a human logging in. There is an option to use TOTP as well.

Login Screen
Login Screen

 

Login Screen with OTP
Login Screen with OTP

On the next screen, select “Address” checkbox and click Submit.

 

Select "Address" to update the details
Select “Address” to update the details

Step 3: Enter new address details

You now have an option to enter the contact details. As you enter the information in each field, you can see the transliteration in the local language as well. If something doesn’t convert right, you can directly click in the local language text box and try variations in English to get it right – once you type in and click in a different field, the text will appear in local language.

Data Screen
Data Screen

On the next screen, review the information entered and check the box to “confirm” all is well to Proceed.

Review Screen
Review Screen

Step 4: Upload proof of address

You will then need to provide the proof of address as required. There are many options supported for proof of address. Below is the list.

Supported Proof of Address (PoA) Documents Containing Name and Address
  • Passport
  • Bank Statement/ Passbook
  • Post Office Account Statement/Passbook
  • Ration Card
  • Voter ID
  • Driving License
  • Government Photo ID cards/ service photo identity card issued by PSU
  • Electricity Bill (not older than 3 months)
  • Water bill (not older than 3 months)
  • Telephone Landline Bill (not older than 3 months)
  • Property Tax Receipt (not older than 1 year)
  • Credit Card Statement (not older than 3 months)
  • Insurance Policy
  • Signed Letter having Photo from Bank on letterhead
  • Signed Letter having Photo issued by registered Company on letterhead
  • Signed Letter having Photo issued by Recognized Educational Instruction on letterhead
  • NREGS Job Card
  • Arms License
  • Pensioner Card
  • Freedom Fighter Card
  • Kissan Passbook
  • CGHS / ECHS Card
  • Certificate of Address having photo issued by MP or MLA or Gazetted Officer or Tehsildar on letterhead
  • Certificate of Address issued by Village Panchayat head or its equivalent authority (for rural areas)
  • Income Tax Assessment Order
  • Vehicle Registration Certificate
  • Registered Sale / Lease / Rent Agreement
  • Address Card having Photo issued by Department of Posts
  • Caste and Domicile Certificate having Photo issued by State Govt.
  • Disability ID Card/handicapped medical certificate issued by the respective State/UT Governments/Administrations
  • Gas Connection Bill (not older than 3 months)
  • Passport of Spouse
  • Passport of Parents(in case of Minor)
  • Allotment letter of accomodation issued by Central/State Govt. of not more than three years old
  • Marriage Certificate issued by the Govt, containing address
Proof of address attachment
Proof of address attachment

On the next screen, you can confirm that the proof of address uploaded is according to the recommendation above.

Confirmation of address proof document
Confirmation of address proof document

Step 5: Select BPO

Depending on your location, you might have multiple vendors/ BPOs listed. You have to select one to continue.

BPO selection
BPO selection

The final confirmation is diaplayed with a reference number. It normally takes about 5 days to hear from the BPO. They send an email with the update.

Final Confirmation
Final Confirmation

Note: Ensure the address details you enter are EXACTLY the same! I added one extra word the first time to add clarity and they rejected quoting mismatch.

All about EPFO (Provident Fund)

EPFO – Employees’ Provident Fund Organisation has been making a lot of changes recently and it was good to discover some of the benefits when trying to accomplish a few things regarding Provident Fund. Here’s a list of useful links and key information that can help many employees transfer, withdraw and view PF balance through Passbook.

EPFO home page

This is the start page for many different portals and services for EPFO. Some of the quick links that are important are listed below – Portal to download passbook & Link to the Unified Portal. There is much more information along with some video tutorials on this home page.

Download Passbook

This portal enables login with the UAN and password to download passbook.

EPFO Passbook Login Screen
EPFO Passbook Login Screen

Once logged in, it will show the account on the left hand side. It will show all accounts if more than one are linked to the same UAN. Clicking on the link will show the passbook on the right hand side immediately. You can download the PDF for offline use from the same browser window.

EPFO Passbook PDF Download Screen
EPFO Passbook PDF Download Screen

Unified Portal for users to login and carry out certain transactions related to Universal Account Number (UAN). Also called as MEMBER e-SEWA. This is the portal to transfer PF online from old account to new account at the time of changing jobs.

UAN portal login screen

EPFO Mobile App UMANG

UMANG download QR Code

UMANG provides seamless integration with popular customer centric services like Aadhaar. It has a rich multimedia interface with a focus on maximizing usability and enriching user experience. UMANG provides a unified platform where multiple government services (central, state & regional) can be accessed by user.

UMANG has been created with a thought to add convenience to your lifestyle. UMANG will revolutionize the way how an Indian citizen avails government services today, because it leverages the current accelerated internet and smartphone penetration in our country.

You can also Get App link by giving a missed call on 97183-97183.

UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance . It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD) to drive Mobile Governance in India.

UMANG Download Page

 

 

How to check and pay your traffic challans online

Here is an online utility from the Hyderabad Traffic Police computer systems to enables you to check your violations record and monetary fines (challans). Click the following links to check the e-challan status. http://www.echallan.org/publicview/ or alternative link 1 or alternative link 2.

How to make Payment for E-Challan

You can make payment of your e-challan online by making use of Credit Card through Payment Gateway and clear the e-challan or challans pending against your vehicle.

In order to make payment of e-challan pending against your vehicle, you need to first visit the above mentioned site (echallan.org) and check for pending e-challan against your vehicle.

  1. Enter complete number of your vehicle including the missing zeros.
  2. Enter the Vehicle Number in this format: AP09AB0009
  3. Incorrect Formats are: AP09AB009, AP09AB09, AP9AB9

Once you have checked the Pending e-challan against your vehicle, then go to the following site.

http://www.esevaonline.com

  1. Click on Register and Enter all your details with a Username and Password.
  2. Once you have Registered then go to http://www.esevaonline.com again.
  3. Click on Pay Bill or Go to http://www.esevaonline.com/htmlpages/login.htm.
  4. After Logging in Click on “You want to Pay Hyderabad Police Traffic Challan Click Here”.
  5. If you do not see the above option Click on the tab at top left side “Add More Services” and Select Hyderabad Traffic Challans Or Cyberabad Traffic Challans.
  6. Enter your complete Vehicle Number in CAPS, total length of any vehicle will be 10 Words and Numerals. For Ex: AP09AB0009, It includes all the zero as mentioned in your RC.
  7. Once you enter your Motor Vehicle Number and click Submit then you will be shown the list of E-Challans pending against your vehicle. If there is no E-challan then you will see “Invalid Registration Number/Challan already Paid”.
  8. When having Multiple E-Challans, you can select all of them at once and click Submit. Total amount payable will shown in the box as shown below. 
  9. After clicking Submit you will be redirected to the following page where you will shown the complete amount. Click Submit to proceed for payment. 
  10. Once you click Submit above you will redirected to ICICI Bank Payment Gateway where you can proceed to make the payment.
  11. Please note it takes 24 Hours to update your payment at E-Challan Server.
  12. You can also make payment for other services such as GHMC Property Tax, Telephone Bills, Broadband Bills and Electricity Bills.

Important Note

Always keep a record of your payment transaction. Keep it as a Screenshot, PDF or Note it down. Sometimes the payment does not reflect in the respective department such as Hyderabad Traffic Police, Cyberabad Traffic Police, APCPDCL, GHMC or Other services. This detail comes in handy to you at that point in time.

Note: The facility to view violation images online will be available to e-challans generated after 1-May-2013. If you wish to see the Violation Images for E-Challan generated before 1-May-2013 you have to visit the Traffic Police Station mentioned in the E-Challan.

The above instructions are also available on Hyderabad Traffic Police blog, with few screenshots.

If the above links do not work for someone down the line, here is the landing page. You can click the top-left icon “e challan status”. I am not sure how consistent and updated this database is but you can sure run your vehicle number and verify.

How to report Bribe Incidents of a Traffic Personnel?

This is what Hyderabad Traffic Police says on their blog:

“We have and keep suspending Traffic personnel on the basis of complaints received against them. A inquiry is conducted against them and if they are found guilty they are removed from the service with penalty. Let us understand how the whole process works, we cannot suspend a personal just because a person on Facebook or any other Online Platform says he is corrupt, for the simple reason that the cop can go to court and get his suspension revoked rendering the whole exercise useless.

A written complaint is needed to take action, evidence accompanying it also needed. The evidence can be the Individual giving the complaint. The whole process takes its due course in the courts and appropriate action is taken. If you are complaining means you should be ready for inquiry and ready to appear whenever it is requested. Other wise we can not judge who is at fault. We can not go by your version or our personnel version and judge the issue.

As a part of the society one should also not promote bribing and follow rules. An individual should pay fines for the violations and request for and take receipt of the challans. You can report the incidents at traffic helpline number 9010203626 whenever a cop is asking for bribe.

We do not support corrupt practices and corruption in our department and ask everyone not do the same. By paying a bribe or bribing a personnel from any government department you make our job difficult to keep the system clean.”

Do you know you can report traffic violations through WhatsApp? Details here.

Happy riding, happy driving!