30+ observations in 30 days – Ford Figo

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Bonus points (the + after 30):
  1. Sedan feeling: Though my first car was Santro, I drove a lot of Accent Viva in the last year or so. With that I kinda got used to the sedan seating and comfort. And Figo offers exactly that. Front seating is a little low as I like it and rear seat is a little like a sofa [as in hatchback] for parents. So, it’s a perfect blend of what I want. Add good engine power, steering and suspension to the seating comfort and it’s nothing less than a sedan! 🙂
  2. Power windows lock: Absent.
  3. Trip meters: Just one. Why not 2?? I prefer one for fuel/ mileage tracking, and the other for actual trips.
  4. Reverse maneuver alarm: Absent. Ford has nothing to offer in this area; and if you discuss it with any dealer in the market for off-the-shelf ‘music bits’, you warranty will be void.
  5. Extended Warranty document: Have you ever seen a fake document? This one I received from Ford is the master of all cheap, fake documents – or that’s what it looks like. Ford offers 2 yrs warranty by default. I paid for an year extended warranty. As this third year coverage (120,000 kms) is not opted by everyone, they send you some paperwork to confirm the same. No, I can’t show you that document now- am too ashamed of it! And, shhh… it doesn’t even have a Ford logo on it! I just hope my warranty is extended for real.
  6. Water in Diesel indicator: Am still surprised how water gets into Diesel. And, according to Ford, this indicator is available for Diesel variants only; meaning, no chance of water mixup with petrol? Anyway, this indicator lights up when there is water in fuel and you immediately rush to Ford to get the filters cleaned up.

P.S.: This is not a full length Figo review. So, there are a few good aspects that are not discussed above, like:

  • engine response
  • steering performance
  • suspension
  • tilt-steering
  • brilliant ride comfort
  • windows size that makes the interiors look spacious
  • etc.

Of course, a not-so-good aspect too like:

  • ground clearance (I knew this before I bought my Figo, so it’s no surprise to me. I adapted my driving accordingly.)

These are as expected from the car and therefore need no special mention. If you’re looking for a complete review, it’s available on Team BHP.

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30 Replies to “30+ observations in 30 days – Ford Figo”

  1. i have connected my samsung s3 phone via bluetooth & its works fine for placing / attending calls. How to play music through bluetooth?

    1. Once the pairing is done, you can simply play the music in your phone and you will hear it in car stereo. You can use the SRC button (source) to set the mode to BT Audio. It’s the same button that allows you to juggle between AUX, FM, CD etc..

  2. Hi…i bought my Figo in Nov last year…one thing that i noticed that the PATS light is not blinking at all.
    Is there any system to make it non functional…

  3. my ford figo car audio system locked after wrong code entry ,now it displays code lock only. how can i un lock the code?? visited near ford showroom they told me that the music system is locked and need to unlock by sending the Chennai is the last option and its charged around 7000 to 8000…what is this? ford dealers are not able to unlock the music system? and its like this costly ??

  4. i have a ford figo disel titanium .Earlier engine use to shut down while changing or downshifting gears.
    After pcm update and clutch censor change,the problem has changed.
    Earlier all lights on the dashbaord use to illuminate when engine shuts down.Now only three lights illuminate malfunction light ,battery light and oil pressure light.
    This happens while driving when i am slowing down ,putting my cutch and brake same to ,the engine stops and this three lights comes on

    1. As you already know the problem, are you planning to change/ charge the battery? But frankly, I would assume that manual locking will work irrespective of the battery condition. Let me ask this in the Figo forum on facebook and check if someone has an explanation.

  5. my ford figo zxi car audio system locked after wrong code entry by the mechanic,now it dislpays code lock only. how can i un lock the code??

    1. You need to enter the correct code to unlock it. Refer to the “Audio Guide” you received from Ford at the time of purchase. The first page will have a sticker with the unique code for your audio player. For that unit, only that code works. If you find the manual, note the code and follow instructions on Page 12 to unlock it. If you do not have the manual, you can contact Ford Service station to unlock it. They should either have a copy of your code in their records, or have a master code to unlock all the audio systems. Hope this info helps!

  6. A few more grievances

    1. Ridiculous ground clearance when fully loaded 🙁

    2. Turbo lag ( hope they fixed it in the newer version

    3. Head lights and horn ( the less we speak the better)

    4. No rear power windows even for the high end titanium and no after market fitment as well. Unintentionally the rear passenger knee hits the rollers and have to roll up the glass regularly on long drives

    1. Oh ok. I knew you have a Figo but I thought you bought it relatively recently; like a couple of months ago. White, right?

      And, I’ve heard about the service from couple of others too. I just hope Ford has improved a little bit. Fingers crossed.

  7. I bought Titanium diesel. One more thing to add: when I press the brakes at ery slow speed (say 5-10 km/h) the underbody vibrates and makes noise! will get it checked at first service. also the passenger doesnt feel tired after a long drive and the car is well insulated from outside noise. About warranty yes, ‘it will void warranty’ is ridiculous . I couldnt fix relay for better light due to this fear. About extended warranty, I got this but have yet to recieve document. Ford says it will email me. Hope its is as hilarious as you have mentioned.

    1. Dear gsbhatia,

      Congratulations on your new Figo! 🙂
      Thanks for dropping by, and thanks for sharing your experience.
      I haven’t noticed the brake noise yet, but will keep an ear on that one. Keep us posted on the status after your first service visit is done.
      And regarding the extended warranty, I might have exaggerated a little bit, may be, but for sure you’ll be surprised to receive a single page typed document as an attachment with not even a Ford logo on it. 🙂

      1. First servicing is done. There was
        noise coming from underbody upon braking. But then I experienced it in swift
        too. It was so strong in Figo that I didn’t notice it in swift before. Service experience:
        oh man. Nobody has a clue what other is doing. I Went to NCR ford, Mohan Coop,
        Delhi. Nobody came forward to take the vehicle upon entry. I had to drive it on
        a steep slope going towards the bay area! The people at the counter were busy
        chatting. I had to call SA myself. I explained the issues to the SA. They didn’t
        change the oil and filter. They said they will do so in 3rd service@10k kms.

        When I went back to take the delivery,
        the car was outside the service center! It was in the middle of the road where
        other vehicle could have bumped into my newly-serviced figo. Maruti service
        master never allowed maruti to leave the service centre.

        I took the car inside the service
        station and signed the documents, after reading them carefully, as the Ford’s
        attitude was ‘just sign the damn papers, why read them?’ I gave the papers to a
        person who was busy chatting with his girlfriend/wife on cell phone and didn’t even
        look at me. He then handed me some brochure about extended warranty etc.

        I received a call on my way back saying
        “sir, you have gate pass with you. Please return it otherwise security guard
        will lose his job!”

        I was very far from the service centre
        and reprimanded the SA that why he handed me the gate pass. What if somebody
        took off with my car like this? Also why was he careless and busy chatting on cellphone
        instead of verifying the documents?

        Figo’s mileage is 15.5/16 km/I with
        100% ac on and 95% expressway driving@ around 90/100 km/hr.

        Will try to stick to 80 km/h and see if
        mileage improves.

        Wish to fill engine with Mobil
        MX/delvac after 30k kms. ‘

        A few observations:

        1. The sun shade is useless and dangerous! It almost touches my
        forehead upon opening and my brain will be chopped into half if I brake in
        emergency, and air bag won’t be able to protect me then!

        2. Pickup is slow

        3. Front wheels spill black oil on alloys ( I have titanium diesel)

        4. Sometimes ‘oily’ smell comes from a/c after car is driven.

        5. Height adjusting seats are a joke, they just tilt by a few
        degrees and push your rear further inside the seat, so eventually one has to
        settle for ‘flat’ seat position.

        6. Bluetooth can’t display all numbers in phonebook, only the ones
        that are in phone, so sim/google contacts are not visible.

        7. Bootspace is huge

        8. The stock speakers are 5X7. Good luck getting that size in
        India. And even after you get one, good luck at getting great sound from them
        due to a weak Head Unit (HU).

        9. Good luck at replacing Stock HU without voiding warranty.

        10. Good luck at replacing stock tyres without voiding warranty.

        11. Good luck avoiding voiding warranty in the next 2 years/next few
        thousand kms (or as ford would say ‘whichever is earlier’ J)

        1. Hi Gurpreet,

          Sorry to hear about your service experience in Delhi. I sincerely hope it is not the same across India. I’m at 2300 kms so will keep you posted about Ford Service in Hyderabad.

          So far, no brake noise on my Figo. None.

          That’s right about the Engine Oil (as per the service info, the list of things to be done is given in service guide, after the contents of user manual in the same book). The first change occurs in 2nd service @10000kms.

          Thanks for listing out your observations too!

          By the way, we should seriously do something about warranty matters. I can use a better horn and lights!

          1. Hi, Though I bought my Ford Figo from Kerala, since I live here in Tirupur, I get serviced at Rajshree Ford. Their service is excellent. Really great I would say!

            Like Vinod mentioned earlier, Nothing excites me more, than driving my Figo. Last week we drove to Cochin and back on NH47. Wow..wow..

  8. Though ‘Figo’ing for the past 6 months..never observed the features to this detail..This Post though long yet crisp…

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