From the category archives:

Management Lessons

Make or break in the first few days

April 27, 2012

“We used to have such programs in a Star Hotel earlier. Any reason why we are not doing that now?” “I’ve heard that the Induction program used to be all week long, with awesome lunch provided. Why is the duration reduced to just 2 days? And, why isn’t lunch provided anymore?” “My team members say [...]

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The art of motivation

April 27, 2010

Simplest article of Vroom’s Expectancy Theory of Motivation

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The art of dealing with noise around us

March 30, 2010

Accept what you cannot change and change what you cannot accept.

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Interesting Angle!

December 8, 2009

This isn’t the first time I ran into this story, and most probably same will be the case with you too. And, I always wondered who creates such instances, if only they were to be ‘hypothetical’.

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The Turtle Story

November 20, 2009

[Some of us waste our time waiting for people to live up to our expectations. We are so concerned about what others are doing that we do not do anything ourselves.]

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Management Toons

April 16, 2009

If the text is too small to read, click on the image to view in original size.

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The Ant

March 11, 2009

The Ant View more presentations from viveeonline.

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Seventh grader is ‘President for a Day’ at CA

February 2, 2009

Interesting! Here is the detail.

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The Art of Customer Service

December 25, 2008

Right. The title does say that it is the Guy‘s article. And it is. Again, while this one has simply explained and few well known/ obvious guidelines to excel in customer service, it does explain to some extent to the other end too- the pitfalls. My favorite:  Salespeople make the big bucks. Marketers do the [...]

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The Art of Laying People Off

December 15, 2008

Here is a wonderful article with practical business decisions and the process itself of laying off employees. This is to make it easy for both the employee and the employer. Though it is targeted at CEO level, it is a nice read. I love the way this Guy expresses such complex processes with down-to-earth ease [...]

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